Frequently Asked Questions

"My Better Way" literally means "my better way" . This name was chosen to offer advice and products aimed at improving our consumption habits while having a positive impact on our health and environment.

The zero-waste movement offers alternatives to reduce waste. It follows the 5Rs : Refuse, Reduce, Reuse, Recycle, and Return to the earth. This means rejecting disposable packaging and prioritizing sustainable options.

The products on mybetterway.fr come exclusively from French companies , thus supporting local artisans. We guarantee complete transparency regarding the origin of each item.

The average preparation time is 2 to 3 days. With delivery via La Poste or Mondial Relay, you will receive your order within 3 to 6 business days in total.

Once your order has been processed, you will receive an email from Mondial Relay at the address you provided, allowing you to choose your collection point. Your parcel will be shipped immediately after your selection.

You have 14 days to return an unused product in its original packaging. Contact us at julie@mybetterway.fr . The refund will be processed within 10 days of receipt.